Technical Support

Promat’s extensive expertise and experience in passive fire protection enables the provision of comprehensive customer support, from design concept through to construction and post build.

Specifiers, designers and build contractors are offered a range of services to assist them in proper selection, design, specification and certification – as well as guidance and training.

Promaseal Fire Stopping technical resources

Promaseal Fire Stopping technical resources

If you are looking for technical information specific to our Fire stopping range, you may find your answers in our dedicated Fire Stopping resources area

This provides a range of resources for our Promaseal Fire stopping range (used to seal gaps in walls, floors and ceilings to prevent the spread of flames, smoke and toxic gases ) including FAQs, documents and information to help you find a simple cost effective solution.       

Email our experts

Email our experts

Promat's Technical Project Support Team have wide-ranging experience in all aspects of passive fire protection. Click the link below and complete the form, your enquiry will be passed to the person best placed to help you. 

Call our helpline

Call our helpline

Do you have an urgent question that needs a quick answer? Don't hesitate and , call our helpline for immediate support:

Tel: 0800 145 6033 (Monday to Friday 0900 – 1700)

Contact a sales representative

Contact a sales representative

Do you need help from an expert who can offer both technical and commercial support? Don't hesitate and contact your local Promat sales representative. He has all the know-how and expertise to help you find the best solution.

Promat Technical Support

Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice...

Technical Documentation

Find the product datasheets, system brochures, Declarations of Performance, installation manuals and other documents you need to get the job done. 

60 Years of Expertise
Tested & Certified Solutions
Global Service Network