How to contact us

We want to offer you all the customer support you need. For product inquiries, technical support, and expert advice, here are all the ways you can contact your local Promat team.

 

Contact details

Contact details

Passive Fire Protection Sales Enquiries 
Tel: 0800 373 636 (Monday to Thursday 0700 – 1730, Friday 0700 – 1700)
Fax: 01275 379037
Email: fpsales@etexbp.co.uk

Passive Fire Protection Technical Enquiries 
Tel: 0800 145 6033 (Monday to Friday 0900 – 1700)
Email: technical.promat@etexbp.co.uk

Promat Industry Enquiries (Including Marine, Oil & Gas, Energy/Power, Transportation, Heavy Industry, Glass, Workshop and OEM)
Tel: 0800 588 4444
Fax: 0161 763 0569
Email: industryuk@promat.co.uk

Promat Glass (Securiglass)
Tel: 0800 588 4444
Email: industryuk@promat.co.uk

Promat High Performance Insulation Workshop
Tel: 0800 588 4444
Email: industryuk@promat.co.uk

Promat Careers
Etex Talent Careers Website

Please refer to the other Technical Construction (Tunnels) or Industry (GlassOil & GasMarine and High Performance Insulation) Segment Websites or Promat International website for all other enquiries.

Site Details

Site Details

Promat
Etex Building Performance Limited
Gordano House
Marsh Lane
Easton-in-Gordano
Bristol 
BS20 0NE

Tel: 0800 373 636

Promat Support

Promat Support
Promat Support

Need help to find what you’re looking for?

Contact your local Promat Fire Safety Expert to find the best solution to meet your legal fire protection requirements.

Promat Technical Support

Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice.

Technical Documentation

Find the product datasheets, system brochures, declarations of performance, installation manuals and other documents you need to get the job done.