How to contact us

We want to offer you all the customer support you need. For product inquiries, technical support, and expert advice, here are all the ways you can contact your local Promat team.


Contact details

Contact details

Promat Inc.
1731 Fred Lawson Drive
Maryville, TN 37801

Phone: +1 888 681 0155
Hours: M-F 8:00am - 5:00pm EST

Email us

Email us

Customer Service:

Promat Technical Support

Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice.

Technical Documentation

Find the product datasheets, system brochures, Declarations of Performance, installation manuals and other documents you need to get the job done. 

60 Years of Expertise

Tested & Certified Solutions

Global Service Network