How to contact us

We want to offer you all the customer support you need. For product inquiries, technical support, and expert advice, here are all the ways you can contact your local Promat team.

 

Contact details

Contact details

Email: PAPL.mail@etexgroup.com

Ph: 1800 776 628

Orders: Promat.orders@etexgroup.com

For tunnel projects and related queries, please email: LIST.AUPR.TunnelsAust@etexgroup.com

For oil & gas related queries, please email: LIST.AUPR.SpraysInfoAust@etexgroup.com

For marine projects and related queries, please email:
info@promat-ap.com

Office Addresses

Office Addresses

AUSTRALIA HEAD OFFICE

Promat Australia Pty. Ltd.
1 Scotland Road, Mile End South
Adelaide, SA 5031
Tel. : 1800 PROMAT (776 628)
Fax : +61 (8) 8352 1014

NEW SOUTH WALES OFFICE

Promat Australia Pty. Ltd.
Unit 1, 175 Briens Road
Northmead, NSW 2152
Tel. : 1800 PROMAT (776 628)
Fax : +61 (2) 9630 0258

VICTORIA OFFICE

Promat Australia Pty. Ltd.
Suite 205, 198 Harbour Esplanade
Docklands, VIC 3008
Tel. : 1800 PROMAT (776 628)
Fax : 1800 334 598

QUEENSLAND OFFICE

Promat Australia Pty. Ltd.
433 Logan Road
Stones Corner
Queensland 4120
Tel. : 1800 011 376
Fax : 1800 334 598

Promat Technical Support

Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice...

Technical Documentation

Find the product datasheets, system brochures, Declarations of Performance, installation manuals and other documents you need to get the job done. 

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